Informativa sulle spedizioni
Shipping Policy
Thank you for choosing CareQue! We strive to provide you with the best shopping experience possible, and part of that is ensuring your order arrives safely and promptly. Please read our shipping policy below.
Domestic Shipping
Processing Time:
Orders typically ship within 1-3 business days after payment is processed. You will receive a confirmation email once your order has shipped, including tracking information.
Shipping Methods:
We offer several shipping options for domestic orders:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 3-5 business days
Shipping Rates:
Shipping costs are calculated at checkout based on your location and selected shipping method.
Delivery Issues:
If your package does not arrive within the estimated delivery timeframe, please contact our customer service team at care@careque.in. We will assist you in tracking your order.
International Shipping
Processing Time:
International orders may take 1-3 business days to process. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Methods:
We offer international shipping through reliable carriers. Delivery times vary by destination but generally range from 7-21 business days.
We offer several shipping options for international orders:
- Standard Shipping: 15-25 business days
- Expedited Shipping: 10-17 business days (additional charges apply based on delivery location and address)
Shipping Rates:
International shipping costs are calculated at checkout based on the destination, weight, and selected shipping method. Please note that the recipient is responsible for any customs duties or taxes that may apply.
Customs and Duties:
- Customs clearance is the customer’s responsibility. If your order gets stuck in customs or is returned for any reason, CareQue will not be responsible for refunds or replacements.
- It is the customer’s obligation to ensure that the products ordered are allowed into their country.
- Any additional duties or taxes levied by the customer’s country must be paid by the customer.
General Information
Order Tracking:
Once your order has shipped, you will receive an email with tracking information so you can monitor its progress.
Contact Us:
If you have any questions about our shipping policy or need assistance with your order, please feel free to contact us at care@careque.in or through our contact page.
Thank you for shopping with CareQue! Your satisfaction is our priority, and we’re here to help with any shipping inquiries you may have.